Honest answers, up front. The questions owners actually ask.
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Questions owners actually ask

Honest answers, up front

Everything we get asked before someone hires us, answered plainly. If yours isn't here, a free call sorts it in fifteen minutes.

G★★★★★ 5.0 from clients on Google
How much does it cost?
Fixed fees, quoted before any work starts. Bookkeeping from $350/mo, tax from $275, cross-border from $1,495…
Do you file US & Canada?+
Can you fix my back books?+
Is my data secure?+
Answered by a CPA

Pricing & billing

How much does it cost to work with you?
Fixed fees, quoted before any work starts. Bookkeeping runs from $350 a month, tax returns from $275, cross-border from $1,495, and fractional CFO from $1,750 a month. The all-in Blue Cloud Complete plan starts at $875. See the pricing page for the full menu.
Are your prices fixed, or just estimates?
The published prices are starting points. After a short call your exact fee is put in writing, and that is what you pay. It does not move unless the scope changes, and a scope change is always quoted and approved first.
Is bundling into Blue Cloud Complete cheaper?
Yes. The all-in plan costs less than buying bookkeeping, tax, and advisory separately, and prepaying annually saves about 10% more. We don't stack endless discounts; the price is fair to begin with.
Do I have to sign a long-term contract?
No long lock-ins. Monthly services run month to month, the CFO engagement has a short initial minimum, and you can leave anytime with your accounts intact. We keep clients by being useful, not by contract.
What if I'm not happy with the work?
If the work isn't right, we make it right. We keep clients by being useful, not by locking them into a contract, and monthly bookkeeping carries a first-month money-back guarantee.

Services & scope

Do I get a CPA, or just a bookkeeper?
A bookkeeper records what already happened. A CPA tells you what to do next and signs your return. We do both, so you get clean books and the judgment on top, from one firm.
What kinds of businesses do you work with?
Service and trades businesses, e-commerce and inventory sellers, agencies and project shops, SaaS and startups, and owner-run companies of most kinds. We also handle personal and cross-border family taxes.
What does a fractional CFO actually do?
A fractional CFO gives you senior financial leadership part-time: a rolling cash forecast, the numbers that matter each month, scenario and pricing decisions, and someone in the room for the big calls, without a full-time CFO salary.
Do you run payroll too?
Yes. We run payroll and file the payroll taxes in your Gusto. It's priced as a simple formula, $145 a month plus $20 per employee, on top, never buried inside a bundle.
Do I have to change my accounting software?
No. We work in your existing QuickBooks, Xero, or whatever platform you already use.

Tax & filings

What's included in a tax return?
Your federal return plus one state or province, e-filed, prepared and signed by a CPA, with a walkthrough before anything is filed. Add-ons like extra states, K-1s, rentals, or cross-border forms are quoted up front, never a surprise.
Can you help with an IRS or CRA notice?
Yes. We handle routine notices on returns we prepared, and we can review and respond to others. If you're behind or facing an exam, we scope it and quote it before any work begins.
Do you handle multi-state returns?
Yes. Multi-state and part-year returns are common, especially for remote teams and people who moved during the year. Each extra state is a small, quoted add-on.
How do quarterly estimated taxes work?
If you owe enough, the IRS and CRA expect payments through the year, not just at filing. Our tax memberships compute your estimates from real numbers and send you the vouchers, so April has no surprise bill.

Cross-border (US + Canada)

Are you really licensed in both the US and Canada?
Yes. We hold active CPA licenses in the United States (AICPA) and Canada, which is why both sides of a cross-border return are handled in one place.
Do you only do cross-border, or regular US taxes too?
Both. Cross-border is our specialty, because few firms can file both countries under one roof, but most of our work is everyday US bookkeeping, tax, payroll, and CFO support for growing businesses.
I'm a US citizen living in Canada (or a Canadian in the US). Do I have to file in both countries?
Usually yes. US citizens and green-card holders generally file a US return no matter where they live, and you'll typically also file where you reside. We prepare both sides together so they line up, and apply the treaty and foreign tax credits so the same income isn't taxed twice.
Will I be taxed twice on the same income?
Almost never, when it's done right. The US-Canada tax treaty and foreign tax credits exist to prevent double taxation. The key is preparing both returns together so the credits actually match up, which is exactly what handling both sides under one roof lets us do.
What are FBAR, FATCA, and the T1135, and do I need them?
They're foreign-account and foreign-asset disclosures, FBAR and FATCA (Form 8938) on the US side, Form T1135 on the Canadian side. If your accounts or assets across the border are over certain thresholds, one or more may apply. We flag what you need and file it with your return; the penalties for missing these are steep, so it's a common reason people come to us.
I'm moving between the US and Canada. Is there a departure or exit tax?
Canada applies a departure tax (a deemed disposition) when you leave, and the US has its own rules on the way in and out. Timing and elections matter a great deal here, so a short call, or the $249 Cross-Border Assessment, maps your specific move before anything is filed.
Which states and provinces do you serve?
All 50 US states and across Canada. Blue Cloud is fully virtual, and everything runs through a secure client portal, so where you are based does not matter.

Switching & getting started

How do I switch from my current accountant or bookkeeper?
We handle the move. After a short call we request your prior books and returns, reconcile what is there, and pick up the next cycle. Most clients are fully onboarded within a week or two, with no gap in coverage.
Can you help if I'm behind on my books or filed late?
Yes. Catch-up bookkeeping and back-year returns are common first projects. We get you current, fix what needs fixing, and keep you on schedule from there, with the scope and price quoted before any work begins.
What do you need from me to get started?
Not much to begin: a short call, then access to your prior books and last returns (we request them) and your accounting login. We map the rest in the onboarding organizer, one checklist, sent once.
How long does onboarding take?
Most clients are fully live within a week or two: the call, then one secure organizer, then your first close, draft return, or forecast, with no gap in coverage. See how it works.
How do we get started?
Book a free fifteen-minute call. We will tell you honestly what your situation needs and what it does not, then send a fixed-price proposal before any work begins. There is no payment until after the call.

Security & how it works

Is my financial data secure?
Everything moves through an encrypted client portal, not email attachments. Your documents and messages stay in one secure place, and access is limited to your CPA team.
What does working together look like?
A free call, then one secure organizer for your documents and messaging. You send each thing once; we handle the work and answer questions within one business day. See how it works.
How fast will I hear back?
A CPA replies within one business day, year-round, not a ticket queue and not only during tax season.

Didn't find your answer?

Ask a CPA directly on a free fifteen-minute call. We'll tell you honestly what your situation needs, and what it does not.

★★★★★ 5.0 from clients on Google
  • A free fifteen-minute call with a real CPA
  • Honest advice on what you need, and what you do not
  • A fixed-price proposal, with no obligation
  • No payment until after the call
A CPA takes your call, not a sales repEvery first call at Blue Cloud is with a licensed CPA, dual-licensed US and Canada. Real answers from the start, never a junior or a script.
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